The Customer Survey Assist team values the trust and the safety of all our website visitors, and therefore we are committed to protect your personal and non-personal data according to the Data Protection Act, 1998. We only collect the data which is absolutely necessary to the website’s good functioning, and we guard it carefully against all misuse.
Personal Information Collected – PII & NPII
Customer Survey Assist collectd two types of information – PII and NPII. PII stands for Personally Identiable Information. It is the type of information that can be used on its own or in conjuction with other information to identify you as individual, for example, your full name, your home address, work address, date of birth, phone number or email address.
NPII stands for Non-Personally Identifiable Information. It cannot be used to identify you. Examples of NPII websites may record include country where you accessed a website, device you were using, browser type, age group, and information specifically related to your internet browsing habits, such as search hisory, websites accessed, articles read, or time spent reading an article.
How Do We Collect It?
Personally Identifiable Information is never collected without your clear permission. We will never collect this type of information without your consent.
The only situations when we will ever collect PII is when you send us a message via our contact page, leave a comment or send us an email.
We will need your name and email address whenever you get in touch with us so we can reply to your message. We will require only your name and email address. If you do not want to share your name, you can use an alias.
You can have your PII removed from our database by sending us a message at email@example.com. Your PII will be removed in a maximum of 30 days from our database.
NPII – Cookies
One category of cookies records information about the hardware and software you are using to access a website. Knowing whether you are using a mobile device or a laptop helps the website decide how to display the pages. Information about your operating system also helps content optimization, as well as information about your browser.
Another category of cookies provides statistical information. These cookies record mostly information related to your interaction with the website, such as when you accessed the site, which articles you read, how much time you spent reading an article, and what other articles you looked for.
This information helps us understand our readers better. It gives us an idea how content can be improved, and what content we should be focusing on in the future.
There are also marketing cookies. These cookies record information about your browsing and search history, articles and website you were interested in, and general information about your browsing preferences. This information is then sent to third-party marketing companies which then display ads and product suggestions which may be relevant to you.
All cookies can be disabled from your browser. The exact steps to disable cookies differ from browser to browser.